Last Updated: November 14, 2023
INTRODUCTION
REPLY-ALL Marketing Inc. ("our" "we" or "us") respect the privacy and are committed to protect the personal information of our Users ("user," "you," your" or "yours") when you visit or use REPLY-ALL Marketing Inc. (the "App"). We provide our App and Services (hereinafter collectively, either "App" or "Services") to you as under the following privacy policy (the "Policy").
PERSONAL INFORMATION WE COLLECT
In order to keep the App functional, we must process information about you to operate, improve, modify, customize, support and market our services. If you do not agree with this, then you can update/delete your personal information: read here.
The type of information that we collect depends on how you use our App and Services. We require certain information to deliver to you, our services, and without this, we will not be able to provide such services to you. Our Services have optional features, which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. Please carefully read the following to understand what information we may collect:
All of the preceding is collected, as permitted by applicable laws relevant to your jurisdiction.
HOW DO WE COLLECT PERSONAL INFORMATION?
Information provided by you. You directly provide us with most of the information we collect. You do this by filling out the registration details on the App, linking accounts of other social networks to your REPLY-ALL Marketing Inc. account, completing application forms, as well as by posting and sharing additional information voluntarily.
Information we collect when you use the App. We collect technical information indirectly and automatically through our systems. This information includes logging your operating system, software configuration, Internet Protocol (IP) address and use of cookies (cookies are small files sent from us to your computer and sometimes back). Cookies ultimately help us improve your navigation and ease of use of our App.
Should you require additional information about how we may use Cookies to improve the services we provide, please visit our Cookie Policy.
Information we collect from other sources. We may receive information from third party vendors and/or other commercially available sources, such as:
HOW WE USE COLLECTED PERSONAL INFORMATION?
All processing of your personal information will always be justified by a "lawful ground" for processing, where relevant under applicable laws. In the majority of cases, processing will be justified on the basis that:
We will use your personal information for the following purposes:
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
We retain personal information only for as long as is required to fulfil the purpose for which it was collected and unless otherwise stated for a period of: as long as the user has an account with us. Please note that some circumstances, we will retain your personal information for longer periods of time. We will retain personal information for the following purposes:
CHILDREN UNDER THE LEGAL AGE OF ADULTHOOD
Our services are not directed to children under the age of thirteen, or any as such age relevant to Applicable Laws in your jurisdiction, and we do not knowingly collect personal information from children under the age of thirteen, or sixteen, through our Services. We encourage parents and legal guardians to help enforce our Privacy Notice by instructing children under the age of thirteen not to download or use our online services.
Should we learn we have collected or received personal information from a child under 13 or any such age relevant to Applicable Laws in your jurisdiction, we shall delete that personal information immediately and if we shall have a reasonable doubt that the consent given is not truthful regarding the age of the user, we reserve ourselves the right to immediately suspend the access to the App giving notice of the reasons. If you believe we might have any information from or about a child under 13 or 16, or if you are a parent or guardian concerned that we may have collected information of your child, please contact us immediately at hello@reply-all.ca.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
We share your personal information with third parties as under:
Please note, when you publish your information and/or share your data with other Users, we try to maintain the standards of all users, but we do not take responsibility over the actions of other users.
WHERE WE STORE YOUR PERSONAL INFORMATION
We may store your data manually or electronically. Any data stored electronically will be stored in secure servers, and any data stored manually will be stored in our premises within the Canada. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to us and any transmission is at your own risk.
COOKIES
We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to improve and personalize your experience, provide our services, analyze performance and for marketing purposes.
Some of the services we use such as Google Analytics, Mailerlite website analytics set cookies to allow us to gather anonymous data about your usage of our website.
A cookie is a text file sent by a web server to a web browser and stored in the browser. The file is then sent back to the server each time the browser requests a page form the server. This enables the web server to identify and track the web browser.
We may send a cookie which may be stored by your browser on your computer’s hard drive. The information we obtain from the cookie could be used to improve the website’s usability and for marketing purposes. We may also use that information to recognize your computer when you use our App and to personalize our App for you.
Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.
To learn more about how we and our third party service providers use cookies and your control over these Cookies, please see our Cookie Policy.
DO NOT TRACK
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by the web and online services. We do not honor browser requests not to be tracked online (known as "Do Not Track"), but our Cookie Policy describes how you can opt out of receiving cookies. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org. At this time, our App do not respond to Do Not Track beacons sent by browser plugins.
Analytics:
We use Google Analytics, Mailerlite website analytics to collect the following information when users access or interact with our App: This information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to our Website, the search terms you entered into a search engine that led you to our Website, areas within our Website that you visited, and other information commonly shared when browsers communicate with websites. This information may also include x/y coordinates of mouse events, unique ID tracking cookie, Internet Protocol ("IP") address (anonymized for residents of the European Economic Area), unique device identifier ("Device Identifier") for any device (computer, mobile phone, tablet, etc.). A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.
We use the information from Google Analytics, Mailerlite website analytics in order to assemble statistics regarding usage of our App as well as to help us understand how users engage with our App on an individual and aggregate basis in order to improve it; to help with customer service needs (such as troubleshooting issues that users report to us); and for research and analytical purposes such as service performance; customer behavior and common navigation through the App.
We do not share our App traffic data with any third party for any purpose unless required for legal reasons such as meeting applicable laws, regulations, legal processes, or enforceable governmental requests and/or unless you have given an explicit consent to allow us to do so; enforcing applicable terms of service; detecting, preventing, or otherwise addressing fraud, security, or technical issues; protecting against harm to the rights, property or safety of our Company, our Customers, or the public as required or permitted by law.
If you'd like to opt-out or If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us in any way convenient for you in the Contact Us section.
MARKETING AND BEHAVIORAL REMARKETING
We use marketing and remarketing services to advertise to you, or on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service. To learn more about cookies, including how to view which cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.
The full list of marketing and remarketing services that we use can be found below:
DISCLAIMERS:
Ads and External Links
Please note that the App may contains links to third party Apps and advertisements, and if you link to a third party App from the App, any data you provide to that App and any use of that data by the third party are not under the control of REPLY-ALL Marketing Inc. and are not subject to this Policy. You should consult the privacy policies of each App you visit. This Policy applies solely to personal information collected by our App. If you upload content, including personal information, to a social network and then tag the App, your submission will be subject to that social network's terms of use and privacy policy, even where you post on an official REPLY-ALL Marketing Inc. page on the social network. We do not have control over these terms of use and privacy policies and have not reviewed their adequacy. You should therefore review these before submitting any personal information.
Affiliate Links
We receive an affiliate commission for some of the products, services, and devices sold on REPLY-ALL Marketing Inc. . By clicking on a product/device/service link, you consent to that platform's use of cookies, as outlined in the link below.
The affiliate services platforms we use are:
Incorrect Contents
We take reasonable steps to ensure the accuracy of the information provide on the App and on the external link in this policy listed. However, the information is provided "as is" without any warranty of guarantee of any kind. Under no circumstance should you rely on the accuracy of information given on the App.
We take no responsibility or liability for the accuracy, content, completeness, reliability or legality of the information and contents contained on this App.
SPECIFIC PROVISIONS FOR CALIFORNIA RESIDENTS
This section of the Policy applies to you, if you are a California resident.
We have collected the following categories of personal information from Users:
We use the personal information that we collect or receive for the business purposes as described above under the Section titled "How Do We Use the Information Collected?".
We disclose personal information to third parties for business purposes as described above under the Section titled "Sharing Personal Information with Third Parties" in the Policy. In the preceding twelve (12) months, we have disclosed all the categories of personal information detailed above for business purposes.
As previously mentioned in this Policy, we do not sell (as such term is defined in the CCPA) personal information and will not sell it without providing Users with a right to opt out.
You are entitled to the following specific rights under the CCPA in relation to personal information related to you:
To make such requests, we kindly ask that you contact us at hello@reply-all.ca.
We will verify your request using the information associated with your account, including email address. Government identification may also be required.
A request for access can be made by you only twice within a 12-months period. Any disclosures that we provide will only cover the 12-months period preceding receipt of your request. We do not charge a fee to process or respond to your verifiable User request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you of the reasons for such decision and provide you with a cost estimate before processing further your request.
UPDATING PERSONAL INFORMATION
We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact us at hello@reply-all.ca and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.
You can review and change your personal information: here.
CONTACT US
To exercise any of your rights in connection with your personal information, we kindly ask that you please contact us at hello@reply-all.ca .
If you have any questions (or comments) concerning this Policy, please email our team at hello@reply-all.ca, and we will make an effort to reply within a reasonable timeframe.
CONTACT US
For any questions or queries regarding this Privacy Policy, please feel free to contact us:
Last Updated: November 14, 2023
Our Terms and Conditions (hereinafter, "T&C") constitute a legally binding agreement between REPLY-ALL Marketing Inc. (hereinafter, "Us", "We" or "Our") and you (hereinafter, "User," "Users," "your," or "yours"). Your use of our App shall be governed by the following T&C.
If you are a child under 13 years old (or such greater age required in your country or territory for you to be authorized to register for and use our App without parental approval), you are allowed to use our App only after your parent or guardian has red and accepted these T&C for you.
REGISTRATION
You agree to provide accurate information regarding your phone number, email address and any other additional information, whilst registering for our App. Should any of your details change, you shall immediately adjourn your data and notify us via email at hello@reply-all.ca. You agree to receive for security reasons text messages and phone calls (from us or our third-party providers) with codes to register for our App.
AGE
You must be at least 13 years old to register for and use our App (or such greater age required in your country or territory for you to be authorized to register for and use our App without parental approval) and having red these T&C with your parent or guardian. In addition to being of the minimum required age to use our App under applicable law, if you are not old enough to have authority to agree to our T&C in your country or territory, your parent or guardian must agree to our T&C on your behalf. Please ask your parent or guardian to read these T&C with you. In any case we reserve ourselves the right to suspend and cancel your account unilaterally and without notice if we have a reasonable doubt that you do not have the legal minimum age to use our App.
DEVICES AND SOFTWARE
You may need to provide certain devices, software, and data connections to use our App, which we otherwise do not supply. In order to use our App, you consent to manually or automatically download and install updates to our App You also consent to our sending you notifications via our App from time to time, as necessary to keep our App functional for you.
You may purchase products from our App and/or subscribe to a subscription plan. Our App may offers subscription plans, in-App purchases and promotions.
The subscription plan types, names and prices may change occasionally. For all subscription plans, payment occurs on a pre-pay basis. The amount you are to pay and the length of your subscription will depend on the subscription plan you choose.
We reserve the sole right to change pricing without notice or cause and you are required to keep checking the link above.
USE
You agree to only use our App under the following conditions:
You agree not to, and you shall not permit others to:
You are the solely responsible for any activity that occurs under your account and for keeping your password secure.
PRIVACY
All material and services available and/or provided by our App, its affiliates, employees, licensors or other commercial partners including, but not limited to: our logo, visual designs or other materials and components are the property of our App or other parties that have licensed their material or provided services to us. Such material and services are duly protected by registered and unregistered copyright, trademarks, trade secrets, design and such other intellectual property laws as may be applicable in your country, and may not be duplicated under any circumstances, or used other than for your personal non-commercial use, or otherwise than described in these Terms and Conditions or our Privacy Policy.
We care about data privacy and security. Please review our Privacy Policy at reply-all.ca/legal . By using our App, you agree to be bound by our Privacy Policy, which is incorporated into these T&C. Please be advised the Site is hosted in the Canada. If you access the Site from the USA, Canada, EU, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada, then through your continued use of the Site, you are transferring your data to Canada, and you expressly consent to have your data transferred to and processed in Canada. If you do not agree with such transfer of data, you should immediately refrain from using our App and notify us in order to delete your data. Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. We only collect information from children after obtaining prior consent from their parents or guardians and reserve ourselves the right to suspend or delete your account if we suspect such consent is not authentic. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act and EU GDPR Reg. 679/2016 recitals 38 and 58, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the App as quickly as is reasonably practical.
LIMITATION OF LIABILITY
WE WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR APP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) AND 100% OF THE PRICE PAID, IF APPLICABLE. THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE DISCRETIONARY EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF REPLY-ALL MARKETING INC. WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless REPLY-ALL Marketing Inc. from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services, including information provided in connection therewith; (b) your breach or alleged breach of our Terms; or (c) any misrepresentation made by you.
You will cooperate as fully as required by us in the defense or settlement of any claim.
DISPUTE RESOLUTION
In compliance with the EU-US Privacy Shield Principles and the Swiss-US Privacy Shield Principles, we commit to resolve complaints about your privacy and our collection or use of your personal information. European Union, United Kingdom, or Swiss individuals with inquiries or complaints regarding this terms of service should contact us by email at hello@reply-all.ca or by any other available method available in the CONTACT US section.
REPLY-ALL Marketing Inc. has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles and the Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided at no cost to you. Please do not submit GDPR complaints to BBB EU Privacy Shield.
If your EU-US Privacy Shield complaint cannot be resolved through these described channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. To learn more, please view the Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.
DISCLAIMER: WARRANTY
To the extent permitted under Applicable laws, you acknowledge that we provide the App "as-is" without any warranty of any kind, express or implied, and to the maximum extent permitted by Applicable law. We disclaim all warranties, whether express, implied, or statutory, including but not limited to, warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, and non-infringement. We do not guarantee any specific results from the use of our App. We make no warranty that the App shall be uninterrupted, free of viruses, or other harmful code, timely, secure or error or bug free.
AMENDMENTS
We reserve the sole right to amend, repeal, modify, replace, terminate or make changes to this T&C, and the App without notice, from time to time. If we make material changes to this T&C, or the App, we shall – if possible - notify you by sending you an e-mail at your primary email address or in any other way convenient for us., as mentioned in your account details. Any changes to this T&C, or App, shall be effective immediately for new users of our App; otherwise these changes shall be effective upon the earliest of thirty (30) calendar days following our dispatch of an e-mail notice to you; if you do not want to agree to such changes, you shall refrain from using the App and delete your account unless otherwise provided in the aforementioned notice. You are responsible at all times for updating your Account to provide to us your most current e-mail address. If the last e-mail address that you have provided to us is not valid, or for any reason is not capable of delivering the notice described above, our dispatch of the e-mail containing such notice shall nonetheless constitute effective notice of the changes. Continued use of the App following notice of such changes shall indicate your acknowledgement of, and T&C to be bound by, such changes.
SEVERABILITY AND DISCLAIMERS
Neither the rights nor the obligations arising under this T&C are assignable by you, and any such attempted assignment or transfer shall be void and without effect. We reserve the right to freely assign this T&C.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this T&C. Any notice to you may be provided by email to the address you have registered with us. We shall have no responsibility to provide maintenance or support services with respect to the App.
If any provision of this T&C is unenforceable, such provision shall be interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions shall continue in full force and effect.
All waivers by us shall be effective only if in writing, there included this T&C. Any waiver or failure by REPLY-ALL Marketing Inc. to enforce any provision of this T&C on one occasion shall not be deemed a waiver of any other provision or of such provision on any other occasion.
You acknowledge that the App contains valuable trade secrets, trademarks, copyrights, proprietary information and other intellectual properties of REPLY-ALL Marketing Inc. , that any actual or threatened breach of any section of this T&C that may constitute irreparable harm to REPLY-ALL Marketing Inc. shall be liable to any and every damages, including but not limited to, incidental damages, consequential damages, nominal damages, liquidated damages, punitive damages, monetary or any special kind of damages permitted by applicable laws, as an appropriate remedy for such breach. This T&C and the Terms constitute the final, complete, and exclusive agreement between the parties regarding the App and supersede all prior or contemporaneous agreements, understandings, and communication, whether written or oral.
If any provision of these T&C is unenforceable, such provision shall be interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions shall continue in full force and effect.
CONTACT US
For any questions or queries regarding this Terms of Service, please feel free to contact us:
Last updated November 14, 2023
INTRODUCTION
REPLY-ALL Marketing Inc. (hereinafter, "we", "us", "our", "Site" or the "App") may use cookies, and other tracking technologies upon visiting or using its App, to help customize the App and improve the consumer experience.
We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert visitors about any changes by updating the "Last Updated" date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the App or Site, and the right to receive specific notice of each such change or modification is waived.
Visitors are encouraged to review this Cookie Policy periodically in order to be aware of updates. Visitors will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by the continued use of the App after the date such revised Cookie Policy is posted.
WHAT IS A COOKIE?
A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.
HOW ARE COOKIES USED FOR ADVERTISING PURPOSES?
Cookies and ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated audit data, research, and performance reporting for advertisers. Pixels enable us to understand and improve the delivery of ads to you and know when certain ads have been shown to you. Since your web browser may request advertisements and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.
Although we do not use cookies to create a profile of your browsing behavior on third-party sites, we do use aggregate data from third parties to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers. You can opt out of off-site and third party-informed advertising by adjusting your cookie settings. Opting out will not remove advertising from the pages you visit, but, instead, opting out will result in the ads you see not being matched to your interests. This implies that the ad(s) you see will not be matched to your interests by those specific cookies.
CONTROL OF COOKIES
Cookies are accepted by default on most browsers, but this may be changed from the browser’s settings. You can change your preferences for our Website and App and/or the websites of any third-party suppliers by changing your browser settings. Please note that most browsers automatically accept cookies. Therefore, if you do not wish cookies to be used, you may need to actively delete or block the cookies. However, please be aware that such action could affect the availability and functionality of the Website or App.
For more information on how to control cookies, please check the browser or device’s settings for how cookies may be controlled or rejected.
OTHER TRACKING TECHNOLOGIES
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site and App to help customize the Site and improve your experience. A "web beacon" or "pixel tag" is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.
PRIVACY POLICY
For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.
CONTACT US
For any questions or queries regarding this Cookie Policy, please feel free to contact us: